Privacy Policy
1. Overview & Information We Collect
Thrive Life Coaching ("we," "us," or "our"), operated by Mischa, respects your privacy and is committed to protecting your personal data. This Privacy Policy applies to all information collected through our website (thrivelifecoaching.info), client intake forms, contact submissions, and phone coaching services.
We collect personal information that you voluntarily provide to us when expressing interest in our services, booking a session, or completing intake paperwork:
Contact & Demographic Data: Full name, email address, phone number, mailing address, and emergency contact details.
Intake & Coaching Data: Personal background, spiritual history, life transition details, coaching goals, and health/wellness reflections provided in forms or consultations.
Billing & Payment Data: Payment processor information (e.g., debit/credit card details processed securely through third-party vendors; we do not store full payment card numbers directly).
2. How We Use Your Information
We process your personal information for legitimate business and client-service purposes, including:
Service Delivery: Scheduling, conducting, and managing 1-on-1 phone coaching sessions and free discovery calls.
Communication: Responding to inquiries, sending appointment reminders, administrative notices, and follow-up emails.
Service Customization: Tailoring coaching resources, biblical reflections, and strategies to your unique goals.
Legal Compliance & Safety: Fulfilling legal obligations, upholding our terms of service, and preventing fraud or safety threats.
3. Session Confidentiality & Legal Exceptions
We treat all client communications, session notes, and intake submissions with strict confidentiality. Your personal story and records will never be sold, rented, or publicly disclosed. However, confidentiality has strict limits. We reserve the right to disclose personal information to appropriate authorities or emergency services under the following mandatory conditions:
Imminent Risk of Harm: Clear, immediate threat of severe physical harm or suicide to yourself or others.
Reportable Abuse: Mandatory reporting of child, elderly, or dependent adult abuse under applicable state laws.
Legal Mandate: Compliance with a valid court order, subpoena, search warrant, or legal investigation.
4. Third-Party Service Providers & Data Sharing
We do not sell, trade, or share your personal information with third parties for marketing purposes. We share data only with trusted third-party service providers required to operate our business securely:
Website & Form Hosting: Squarespace and form builders (e.g., JotForm) used for secure website navigation and digital intake submissions.
Scheduling & Payment Processors: Integrated scheduling calendars and PCI-compliant payment gateways (e.g., Stripe, PayPal, etc).
Communication Tools: Secure email and telecommunications providers used to schedule and conduct phone sessions.
All third-party vendors operate under their own privacy protocols and are prohibited from using your data for any independent purpose.
5. Cookies & Tracking Technologies
Our website utilizes standard cookies and analytics tools provided by Squarespace and search platforms to evaluate website performance, visitor traffic, and page functionality. You can manage or disable cookie preferences through your individual web browser settings, though doing so may affect certain website functions.
6. Data Storage & Security
We implement appropriate technical, administrative, and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Digital forms and website transmissions use standard SSL/TLS encryption. However, please note that no electronic transmission over the internet or wireless network can be guaranteed 100% secure.
7. Children's Privacy Notice
Our website and coaching services are intended strictly for individuals aged 18 and older. We do not knowingly collect, request, or maintain personal information from individuals under 18 years of age.
8. Your Privacy Rights & Contact
Depending on your location, you have the right to request access to the personal data we hold about you, request corrections, or request deletion of your records (subject to legal retention requirements).
If you have questions regarding this Privacy Policy or wish to exercise your data rights, please contact: